{"id":59,"date":"2025-10-24T12:52:43","date_gmt":"2025-10-24T12:52:43","guid":{"rendered":"https:\/\/support.simtaly.com\/2025\/10\/24\/activation-of-the-esim-failed\/"},"modified":"2025-10-24T12:52:43","modified_gmt":"2025-10-24T12:52:43","slug":"aktiveringen-av-esim-misslyckades","status":"publish","type":"post","link":"https:\/\/support.simtaly.com\/sv\/aktiveringen-av-esim-misslyckades\/","title":{"rendered":"Aktiveringen av eSIM misslyckades"},"content":{"rendered":"<p><strong>Problembeskrivning:\u00a0<\/strong> Efter att man har skannat QR-koden eller installerat profilen startar inte aktiveringen eller s\u00e5 fastnar den.<\/p>\n<p><strong>M\u00f6jliga l\u00f6sningar:\u00a0<\/strong><\/p>\n<ul>\n<li>Kontrollera om operativsystemet och n\u00e4tverksoperat\u00f6rens inst\u00e4llningar \u00e4r aktuella.<\/li>\n<li>Se till att det finns en internetanslutning under aktiveringen.<\/li>\n<li>F\u00f6lj installationsanvisningarna noggrant:\n<ol>\n<li>\u00d6ppna aktiveringsmejlet:\u00a0<br \/>Skanna QR-koden med din smartphone eller surfplatta, eller anv\u00e4nd aktiveringsl\u00e4nken i e-postmeddelandet.<\/li>\n<li>Installera profilen:\u00a0<br \/>F\u00f6lj anvisningarna p\u00e5 sk\u00e4rmen f\u00f6r att l\u00e4gga till eSIM-profilen.<\/li>\n<li>Aktivera mobildata:\u00a0<br \/>Aktivera mobildata och dataroaming under Inst\u00e4llningar \u2192 Mobildata.<\/li>\n<li>V\u00e4lj Simtaly:\u00a0<br \/>Se till att Simtaly \u00e4r inst\u00e4llt som den f\u00f6redragna dataanslutningen.<\/li>\n<\/ol>\n<\/li>\n<li>L\u00e5s upp enheten och kontrollera SIM-l\u00e5set.<\/li>\n<li>Ta bort gamla eSIM-profiler och installera dem vid behov.ny.<\/li>\n<\/ul>\n<p>Om problemen kvarst\u00e5r: Skicka ett e-postmeddelande med en sk\u00e4rmdump av QR-koden eller felmeddelandet till <a href=\"mailto:support@simtaly.com?subject=eSIM%20Support%20Request\" aria-label=\"Support via e-post\" rel=\"noopener\">support@simtaly.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Problembeskrivning:  Efter att man har skannat QR-koden eller installerat profilen startar inte aktiveringen eller s\u00e5 fastnar den. M\u00f6jliga [\u2026]<\/p>","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[3],"tags":[],"class_list":["post-59","post","type-post","status-publish","format-standard","hentry","category-troubleshooting"],"_links":{"self":[{"href":"https:\/\/support.simtaly.com\/sv\/wp-json\/wp\/v2\/posts\/59","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.simtaly.com\/sv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.simtaly.com\/sv\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/support.simtaly.com\/sv\/wp-json\/wp\/v2\/comments?post=59"}],"version-history":[{"count":0,"href":"https:\/\/support.simtaly.com\/sv\/wp-json\/wp\/v2\/posts\/59\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.simtaly.com\/sv\/wp-json\/wp\/v2\/media?parent=59"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.simtaly.com\/sv\/wp-json\/wp\/v2\/categories?post=59"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.simtaly.com\/sv\/wp-json\/wp\/v2\/tags?post=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}