{"id":59,"date":"2025-10-24T12:52:43","date_gmt":"2025-10-24T12:52:43","guid":{"rendered":"https:\/\/support.simtaly.com\/2025\/10\/24\/activation-of-the-esim-failed\/"},"modified":"2025-10-24T12:52:43","modified_gmt":"2025-10-24T12:52:43","slug":"activarea-esim-ului-a-esuat","status":"publish","type":"post","link":"https:\/\/support.simtaly.com\/ro\/activarea-esim-ului-a-esuat\/","title":{"rendered":"Activarea eSIM a e\u0219uat"},"content":{"rendered":"<p><strong>Descrierea problemei:\u00a0<\/strong> Dup\u0103 scanarea codului QR sau instalarea profilului, activarea nu porne\u0219te sau se blocheaz\u0103.<\/p>\n<p><strong>Solu\u021bii posibile:\u00a0<\/strong><\/p>\n<ul>\n<li>Verific\u0103 dac\u0103 sistemul de operare \u0219i set\u0103rile operatorului de re\u021bea sunt actualizate.<\/li>\n<li>Asigura\u021bi-v\u0103 c\u0103 exist\u0103 o conexiune la internet \u00een timpul activ\u0103rii.<\/li>\n<li>Respecta\u021bi cu aten\u021bie instruc\u021biunile de instalare:\n<ol>\n<li>Deschide\u021bi e-mailul de activare:\u00a0<br \/>Scaneaz\u0103 codul QR cu smartphone-ul sau tableta ta sau folose\u0219te linkul de activare din e-mail.<\/li>\n<li>Instala\u021bi profilul:\u00a0<br \/>Urma\u021bi instruc\u021biunile afi\u0219ate pe ecran pentru a ad\u0103uga profilul eSIM.<\/li>\n<li>Activeaz\u0103 datele mobile:\u00a0<br \/>\u00cen Set\u0103ri \u2192 Date mobile, activeaz\u0103 datele mobile \u0219i roamingul de date.<\/li>\n<li>Selecta\u021bi Simtaly:\u00a0<br \/>Asigura\u021bi-v\u0103 c\u0103 Simtaly este setat ca conexiune de date preferat\u0103.<\/li>\n<\/ol>\n<\/li>\n<li>Deblocheaz\u0103 dispozitivul \u0219i verific\u0103 blocarea SIM.<\/li>\n<li>Elimin\u0103 profilele vechi eSIM \u0219i instaleaz\u0103-le, dac\u0103 este cazul.nou.<\/li>\n<\/ul>\n<p>Dac\u0103 problemele persist\u0103: Trimite\u021bi un e-mail cu o captur\u0103 de ecran a codului QR sau a mesajului de eroare la <a href=\"mailto:support@simtaly.com?subject=eSIM%20Support%20Request\" aria-label=\"Asisten\u021b\u0103 prin e-mail\" rel=\"noopener\">support@simtaly.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Descrierea problemei: Dup\u0103 scanarea codului QR sau instalarea profilului, activarea nu porne\u0219te sau se blocheaz\u0103. Posibile [\u2026]<\/p>","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[3],"tags":[],"class_list":["post-59","post","type-post","status-publish","format-standard","hentry","category-troubleshooting"],"_links":{"self":[{"href":"https:\/\/support.simtaly.com\/ro\/wp-json\/wp\/v2\/posts\/59","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.simtaly.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.simtaly.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/support.simtaly.com\/ro\/wp-json\/wp\/v2\/comments?post=59"}],"version-history":[{"count":0,"href":"https:\/\/support.simtaly.com\/ro\/wp-json\/wp\/v2\/posts\/59\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.simtaly.com\/ro\/wp-json\/wp\/v2\/media?parent=59"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.simtaly.com\/ro\/wp-json\/wp\/v2\/categories?post=59"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.simtaly.com\/ro\/wp-json\/wp\/v2\/tags?post=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}