{"id":62,"date":"2025-10-24T12:59:30","date_gmt":"2025-10-24T12:59:30","guid":{"rendered":"https:\/\/support.simtaly.com\/2025\/10\/24\/refund-request\/"},"modified":"2025-10-24T12:59:30","modified_gmt":"2025-10-24T12:59:30","slug":"pedido-de-reembolso","status":"publish","type":"post","link":"https:\/\/support.simtaly.com\/pt\/pedido-de-reembolso\/","title":{"rendered":"Pedido de reembolso"},"content":{"rendered":"<p><strong>Pr\u00e9-requisito\u00a0<\/strong><\/p>\n<ul>\n<li>\u00c9 poss\u00edvel obter um reembolso no prazo de 6 meses, desde que o eSIM n\u00e3o tenha sido ativado.<\/li>\n<\/ul>\n<p><strong>\u00c9 assim que se procede\u00a0<\/strong><\/p>\n<ol>\n<li>Re\u00fana os detalhes da compra: n\u00famero da encomenda, e-mail da compra, data da encomenda e forma de pagamento.<\/li>\n<li>Enviar pedido: Enviar e-mail para <a href=\"mailto:support@simtaly.com?subject=eSIM%20Support%20Request\" aria-label=\"Apoio por e-mail\" rel=\"noopener\">support@simtaly.com<\/a> <span aria-hidden=\"true\"><a rel=\"noopener\"><\/a> com o assunto \u201cReembolso\u201d e os dados acima referidos.<\/li>\n<\/ol>\n<p><strong>Notas\u00a0<\/strong><\/p>\n<ul>\n<li>Ap\u00f3s a ativa\u00e7\u00e3o do eSIM, n\u00e3o \u00e9 poss\u00edvel efetuar um reembolso.<\/li>\n<li>O reembolso ser\u00e1 processado atrav\u00e9s do m\u00e9todo de pagamento original. O tempo necess\u00e1rio para que o montante seja creditado pode variar consoante o prestador de servi\u00e7os.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Condi\u00e7\u00e3o pr\u00e9via: \u00c9 poss\u00edvel obter um reembolso no prazo de 6 meses, desde que o eSIM n\u00e3o tenha sido ativado. Eis como [\u2026]<\/p>","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[4],"tags":[],"class_list":["post-62","post","type-post","status-publish","format-standard","hentry","category-payment"],"_links":{"self":[{"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/posts\/62","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/comments?post=62"}],"version-history":[{"count":0,"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/posts\/62\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/media?parent=62"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/categories?post=62"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/tags?post=62"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}