{"id":52,"date":"2025-10-24T12:49:13","date_gmt":"2025-10-24T12:49:13","guid":{"rendered":"https:\/\/support.simtaly.com\/2025\/10\/24\/how-do-i-activate-my-simtaly-esim\/"},"modified":"2025-10-24T12:49:13","modified_gmt":"2025-10-24T12:49:13","slug":"como-posso-ativar-o-meu-esim-da-simtaly","status":"publish","type":"post","link":"https:\/\/support.simtaly.com\/pt\/como-posso-ativar-o-meu-esim-da-simtaly\/","title":{"rendered":"Como ativo o meu eSIM Simtaly?"},"content":{"rendered":"<p>Para ativar o seu <strong>Simtaly eSIM<\/strong>, siga estes passos simples. O eSIM \u00e9 configurado diretamente no seu dispositivo \u2013 sem necessidade de um cart\u00e3o SIM f\u00edsico.<\/p>\n<h2 id=\"h_01KCRQ7GPX6SSWTPTHXGRJ7RRX\">Pr\u00e9-requisitos<\/h2>\n<p>Certifica-te de que os seguintes pontos est\u00e3o cumpridos:<\/p>\n<ul>\n<li>O seu dispositivo tem de estar <strong>Compat\u00edvel com eSIM<\/strong> (por exemplo, iPhone XS ou modelos mais recentes, s\u00e9rie Samsung Galaxy S, Google Pixel).<\/li>\n<li>Precisas de um <strong>liga\u00e7\u00e3o \u00e0 Internet ativa<\/strong> (Wi-Fi ou dados m\u00f3veis).<\/li>\n<li>Recebeu o <strong>e-mail de ativa\u00e7\u00e3o<\/strong> atrav\u00e9s do c\u00f3digo QR ou do link de ativa\u00e7\u00e3o da Simtaly.<\/li>\n<\/ul>\n<h2 id=\"h_01KCRQ7GPYESN2BYJ523P0RC7D\">Ativa\u00e7\u00e3o: Passo a passo<\/h2>\n<h3 id=\"h_01KCRQ7GPYFQ67M3MXEPXN8QZC\">1. Abrir o e-mail de ativa\u00e7\u00e3o<\/h3>\n<p>Abra o e-mail da Simtaly que cont\u00e9m o seu <strong>liga\u00e7\u00e3o de ativa\u00e7\u00e3o<\/strong> ou <strong>C\u00f3digo QR<\/strong>.<\/p>\n<h3 id=\"h_01KCRRG26XQ8FV7BZE05X3B3YR\">2. Instalar o perfil eSIM<\/h3>\n<p><strong>Op\u00e7\u00e3o A: Atrav\u00e9s do link de ativa\u00e7\u00e3o (iOS 17.4 ou mais recente)<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1170\/480; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_ea4fb7b856de.png\" width=\"1170\" height=\"480\"><\/p>\n<ol>\n<li>Toque no <strong>liga\u00e7\u00e3o de ativa\u00e7\u00e3o<\/strong> no e-mail.<\/li>\n<li>O teu iPhone abre automaticamente a configura\u00e7\u00e3o do eSIM.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 952\/636; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_26e2c8e018c1.png\" width=\"952\" height=\"636\"><\/p>\n<ol start=\"3\">\n<li>Toque <strong>\u201cContinuar\u201d<\/strong> ou <strong>\u201cAtivar\u201d<\/strong>.<\/li>\n<li>Aguarda at\u00e9 que o perfil eSIM seja descarregado.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1170\/2532; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_f3d3dc847159.png\" width=\"1170\" height=\"2532\"><\/p>\n<ol start=\"5\">\n<li>Surge uma mensagem a indicar que o processo foi conclu\u00eddo com sucesso.<\/li>\n<li>Toque <strong>\u201cFeito\u201d<\/strong>.<\/li>\n<\/ol>\n<p><strong>Op\u00e7\u00e3o B: Atrav\u00e9s do c\u00f3digo QR<\/strong><\/p>\n<p><strong>Para o iPhone:<\/strong><\/p>\n<ol>\n<li>Abrir <strong>Defini\u00e7\u00f5es \u2192 Rede m\u00f3vel<\/strong>.<\/li>\n<li>Toque <strong>\u201cAdicionar eSIM\u201d<\/strong> ou <strong>\u201cConfigurar telem\u00f3vel\u201d<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1170\/2532; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_98ba962a6e85.png\" width=\"1170\" height=\"2532\"><\/p>\n<ol start=\"3\">\n<li>Selecionar <strong>\u201cUtilizar o c\u00f3digo QR\u201d<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1170\/2532; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_5b270363e667.png\" width=\"1170\" height=\"2532\"><\/p>\n<ol start=\"4\">\n<li>Digitalize o c\u00f3digo QR do e-mail ou mantenha a imagem premida e selecione <strong>\u201cAdicionar eSIM\u201d<\/strong>.<\/li>\n<li>Segue as instru\u00e7\u00f5es at\u00e9 \u00e0 confirma\u00e7\u00e3o.<\/li>\n<\/ol>\n<p><strong>Para Android (Google Pixel \/ Android padr\u00e3o):<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1344\/1912; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_a558f9fc28f5.png\" width=\"1344\" height=\"1912\"><\/p>\n<ol>\n<li>Abrir <strong>Defini\u00e7\u00f5es \u2192 Rede e Internet<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1344\/2416; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_6f1403af902c.png\" width=\"1344\" height=\"2416\"><\/p>\n<ol start=\"2\">\n<li>Toque <strong>\u201cSIMs\u201d.<\/strong>\n<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1344\/1072; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_3b7d7d9a3e19.png\" width=\"1344\" height=\"1072\"><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1344\/2752; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_6ae779b5d44f.png\" width=\"1344\" height=\"2752\"><\/p>\n<ol start=\"3\">\n<li>Toca em \"Adicionar SIM\" \u2192 \"Configurar eSIM\".<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1344\/2752; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_aebcc052046c.png\" width=\"1344\" height=\"2752\"><\/p>\n<ol start=\"4\">\n<li>L\u00ea o c\u00f3digo QR e segue as instru\u00e7\u00f5es.<\/li>\n<\/ol>\n<h3 id=\"h_01KCRQ7GPYF4XSPVY1D35JA0GV\">3. Ativar dados m\u00f3veis<\/h3>\n<p>Ap\u00f3s a instala\u00e7\u00e3o, deves definir o eSIM como liga\u00e7\u00e3o de dados ativa:<\/p>\n<p><strong>iPhone:<\/strong><\/p>\n<ol>\n<li>Abrir <strong>Defini\u00e7\u00f5es \u2192 Liga\u00e7\u00f5es<\/strong> ou <strong>Rede e Internet<\/strong>.<\/li>\n<li>Ir para <strong>\u201cRedes m\u00f3veis\u201d<\/strong> ou <strong>\u201cRede m\u00f3vel\u201d<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1170\/1140; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_86a295a3d4f8.png\" width=\"1170\" height=\"1140\"><\/p>\n<ol start=\"3\">\n<li>Toque <strong>\u201cDados m\u00f3veis\u201d<\/strong> e selecione o seu <strong>eSIM da Simtaly (Se j\u00e1 tiver um cart\u00e3o SIM ativo guardado no seu telem\u00f3vel, este ser\u00e1 provavelmente o segundo cart\u00e3o SIM ou o cart\u00e3o SIM secund\u00e1rio)<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1170\/2532; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_af4b43f14101.png\" width=\"1170\" height=\"2532\"><\/p>\n<ol start=\"4\">\n<li>Certifique-se de que <strong>O roaming de dados est\u00e1 ativado<\/strong> (toque no seu eSIM \u2192 ative o roaming de dados).<\/li>\n<\/ol>\n<p><strong>Android:<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1344\/1912; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_a558f9fc28f5.png\" width=\"1344\" height=\"1912\"><\/p>\n<ol>\n<li>Abrir <strong>Defini\u00e7\u00f5es \u2192<\/strong> <strong>Rede e Internet \u2192 Cart\u00f5es SIM <\/strong>.<\/li>\n<li>Ativar o Simtaly <strong>eSIM<\/strong> utilizando o interruptor do lado direito<\/li>\n<li>Selecione o Simtaly <strong>eSIM<\/strong> (o nome pode variar)<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"aspect-ratio: 1344\/2280; height: 25%; width: 25%;\" src=\"https:\/\/support.simtaly.com\/wp-content\/uploads\/sites\/2\/2026\/06\/zd-img-30503459398546_c27586e9268f.png\" width=\"1344\" height=\"2280\"><\/p>\n<ol start=\"3\">\n<li>Ativar <strong>Dados m\u00f3veis<\/strong> e <strong>roaming de dados<\/strong> para o eSIM da Simtaly.<\/li>\n<\/ol>\n<h3 id=\"h_01KCRQ7GPX6S8GNSXR5D99RYJP\">4. Selecionar Simtaly<\/h3>\n<p>Certifique-se de que <strong>O Simtaly est\u00e1 definido como a liga\u00e7\u00e3o de dados preferencial<\/strong>. Assim que o seu dispositivo se ligar \u00e0 rede no pa\u00eds de destino, ficar\u00e1 imediatamente online.<\/p>\n<h2 id=\"h_01KCRQ7GPX301PBPBF53VPFX9D\">Notas importantes<\/h2>\n<ul>\n<li>O seu <strong>antigo cart\u00e3o SIM<\/strong> deveria ter <strong>roaming de dados desativado<\/strong> para evitar cobran\u00e7as indesejadas.<\/li>\n<li>O eSIM s\u00f3 ficar\u00e1 ativo quando estiver no <strong>pa\u00eds de destino<\/strong>.<\/li>\n<li>Podes instalar o eSIM antes da viagem \u2013 o pacote de dados s\u00f3 come\u00e7a quando te ligares pela primeira vez no destino.<\/li>\n<\/ul>\n<h2 id=\"h_01KCRQ7GPY4EEV9DM8WPV9SE6J\">Problemas na ativa\u00e7\u00e3o?<\/h2>\n<p>Se a ativa\u00e7\u00e3o n\u00e3o funcionar, contacta-nos:<\/p>\n<ul>\n<li>\n<strong>E-mail:<\/strong> <a href=\"mailto:support@simtaly.com\">support@simtaly.com<\/a>\n<\/li>\n<li>\n<strong>WhatsApp:<\/strong> <a href=\"https:\/\/wa.me\/16505474744\" target=\"_blank\" rel=\"noopener\">Apoio ao WhatsApp<\/a>\n<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Para ativar o seu eSIM da Simtaly, siga estes passos simples. O eSIM \u00e9 configurado diretamente no seu dispositivo \u2013 sem [\u2026]<\/p>","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2],"tags":[],"class_list":["post-52","post","type-post","status-publish","format-standard","hentry","category-first-steps"],"_links":{"self":[{"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/posts\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/comments?post=52"}],"version-history":[{"count":0,"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/posts\/52\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/media?parent=52"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/categories?post=52"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.simtaly.com\/pt\/wp-json\/wp\/v2\/tags?post=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}