{"id":59,"date":"2025-10-24T12:52:43","date_gmt":"2025-10-24T12:52:43","guid":{"rendered":"https:\/\/support.simtaly.com\/2025\/10\/24\/activation-of-the-esim-failed\/"},"modified":"2025-10-24T12:52:43","modified_gmt":"2025-10-24T12:52:43","slug":"aktivering-av-esim-mislyktes","status":"publish","type":"post","link":"https:\/\/support.simtaly.com\/nb\/aktivering-av-esim-mislyktes\/","title":{"rendered":"Aktivering av eSIM mislykkes"},"content":{"rendered":"<p><strong>Problembeskrivelse:\u00a0<\/strong> Etter at man har skannet QR-koden eller installert profilen, starter ikke aktiveringen, eller s\u00e5 henger den seg opp.<\/p>\n<p><strong>Mulige l\u00f8sninger:\u00a0<\/strong><\/p>\n<ul>\n<li>Sjekk om operativsystemet og nettverksoperat\u00f8rinnstillingene er oppdaterte.<\/li>\n<li>S\u00f8rg for at det er en internettforbindelse under aktiveringen.<\/li>\n<li>F\u00f8lg installasjonsanvisningene n\u00f8ye:\n<ol>\n<li>\u00c5pne aktiverings-e-posten:\u00a0<br \/>Skann QR-koden med smarttelefonen eller nettbrettet ditt, eller bruk aktiveringslenken i e-posten.<\/li>\n<li>Installer profilen:\u00a0<br \/>F\u00f8lg instruksjonene p\u00e5 skjermen for \u00e5 legge til eSIM-profilen.<\/li>\n<li>Aktiver mobildata:\u00a0<br \/>I Innstillinger \u2192 Mobildata m\u00e5 du aktivere mobildata og dataroaming.<\/li>\n<li>Velg Simtaly:\u00a0<br \/>S\u00f8rg for at Simtaly er angitt som foretrukket datatilkobling.<\/li>\n<\/ol>\n<\/li>\n<li>L\u00e5s opp enheten og sjekk SIM-l\u00e5sen.<\/li>\n<li>Fjern gamle eSIM-profiler og installer dem om n\u00f8dvendig.ny.<\/li>\n<\/ul>\n<p>Hvis problemene vedvarer: Send en e-post med et skjermbilde av QR-koden eller feilmeldingen til <a href=\"mailto:support@simtaly.com?subject=eSIM%20Support%20Request\" aria-label=\"E-postsupport\" rel=\"noopener\">support@simtaly.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Problembeskrivelse:  Etter at man har skannet QR-koden eller installert profilen, starter ikke aktiveringen, eller den henger seg opp. Mulige [\u2026]<\/p>","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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