{"id":64,"date":"2025-10-24T12:58:33","date_gmt":"2025-10-24T12:58:33","guid":{"rendered":"https:\/\/support.simtaly.com\/2025\/10\/24\/payment-issues\/"},"modified":"2025-10-24T12:58:33","modified_gmt":"2025-10-24T12:58:33","slug":"problemi-di-pagamento","status":"publish","type":"post","link":"https:\/\/support.simtaly.com\/it\/problemi-di-pagamento\/","title":{"rendered":"Problemi di pagamento"},"content":{"rendered":"<p><strong>Controllo rapido\u00a0<\/strong><\/p>\n<ul>\n<li>Il metodo di pagamento \u00e8 stato inserito correttamente?<\/li>\n<li>Il saldo\/limite di credito \u00e8 sufficiente?<\/li>\n<li>Il browser e il software del dispositivo sono aggiornati?<\/li>\n<\/ul>\n<p><strong>Risoluzione dei problemi\u00a0<\/strong><\/p>\n<ol>\n<li>Aggiorna la pagina e ricomincia la procedura.<\/li>\n<li>Se possibile, prova a utilizzare un altro browser o un altro dispositivo.<\/li>\n<li>Disattiva temporaneamente il blocco dei pop-up e dei tracker.<\/li>\n<li>Per le carte: autorizza i pagamenti 3D Secure\/online nell'app bancaria.<\/li>\n<\/ol>\n<p><strong>Assistenza\u00a0<\/strong> Se il pagamento continua a non andare a buon fine, invia l'ora dell'ordine (data\/ora) e il metodo di pagamento a <a href=\"mailto:support@simtaly.com?subject=eSIM%20Support%20Request\" aria-label=\"Assistenza via e-mail\" rel=\"noopener\">support@simtaly.com<\/a><span aria-hidden=\"true\"><strong><a rel=\"noopener\"><\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Controllo rapido  Il metodo di pagamento \u00e8 stato inserito correttamente? Il saldo\/limite di credito \u00e8 sufficiente? Il browser e il software del dispositivo sono aggiornati? [\u2026]<\/p>","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[4],"tags":[],"class_list":["post-64","post","type-post","status-publish","format-standard","hentry","category-payment"],"_links":{"self":[{"href":"https:\/\/support.simtaly.com\/it\/wp-json\/wp\/v2\/posts\/64","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.simtaly.com\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.simtaly.com\/it\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/support.simtaly.com\/it\/wp-json\/wp\/v2\/comments?post=64"}],"version-history":[{"count":0,"href":"https:\/\/support.simtaly.com\/it\/wp-json\/wp\/v2\/posts\/64\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.simtaly.com\/it\/wp-json\/wp\/v2\/media?parent=64"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.simtaly.com\/it\/wp-json\/wp\/v2\/categories?post=64"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.simtaly.com\/it\/wp-json\/wp\/v2\/tags?post=64"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}