{"id":58,"date":"2025-10-24T12:53:07","date_gmt":"2025-10-24T12:53:07","guid":{"rendered":"https:\/\/support.simtaly.com\/2025\/10\/24\/data-volume-or-internet-is-not-working\/"},"modified":"2025-10-24T12:53:07","modified_gmt":"2025-10-24T12:53:07","slug":"el-volumen-de-datos-o-la-conexion-a-internet-no-funcionan","status":"publish","type":"post","link":"https:\/\/support.simtaly.com\/es\/el-volumen-de-datos-o-la-conexion-a-internet-no-funcionan\/","title":{"rendered":"El volumen de datos o Internet no funciona"},"content":{"rendered":"<p><strong>Descripci\u00f3n del problema:\u00a0<\/strong> La conexi\u00f3n est\u00e1 establecida, pero el Internet m\u00f3vil no funciona. No se est\u00e1 consumiendo el volumen de datos.<\/p>\n<p><strong>Posibles soluciones:\u00a0<\/strong><\/p>\n<p>Comprueba si Simtaly est\u00e1 configurado como \u201cStandardsim\u201d para los datos m\u00f3viles.<\/p>\n<p>Activa el roaming de datos, especialmente en el extranjero.<\/p>\n<p>Verifica el APN o config\u00faralo correctamente si es proporcionado por Simtaly.<\/p>\n<p>Desactiva VPN o perfiles MDM de la empresa.<\/p>\n<p>Si tienes m\u00e1s problemas, ponte en contacto con el servicio de asistencia en <a href=\"mailto:support@simtaly.com?subject=eSIM%20Support%20Request\" aria-label=\"Asistencia por correo electr\u00f3nico\" rel=\"noopener\">support@simtaly.com<\/a> y especificar el pa\u00eds y la cobertura de la red.<\/p>","protected":false},"excerpt":{"rendered":"<p>Descripci\u00f3n del problema: Se ha establecido la conexi\u00f3n, pero el Internet m\u00f3vil no funciona. No se est\u00e1 consumiendo el volumen de datos. Posibles [\u2026]<\/p>","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[3],"tags":[],"class_list":["post-58","post","type-post","status-publish","format-standard","hentry","category-troubleshooting"],"_links":{"self":[{"href":"https:\/\/support.simtaly.com\/es\/wp-json\/wp\/v2\/posts\/58","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.simtaly.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.simtaly.com\/es\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/support.simtaly.com\/es\/wp-json\/wp\/v2\/comments?post=58"}],"version-history":[{"count":0,"href":"https:\/\/support.simtaly.com\/es\/wp-json\/wp\/v2\/posts\/58\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.simtaly.com\/es\/wp-json\/wp\/v2\/media?parent=58"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.simtaly.com\/es\/wp-json\/wp\/v2\/categories?post=58"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.simtaly.com\/es\/wp-json\/wp\/v2\/tags?post=58"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}