{"id":59,"date":"2025-10-24T12:52:43","date_gmt":"2025-10-24T12:52:43","guid":{"rendered":"https:\/\/support.simtaly.com\/2025\/10\/24\/activation-of-the-esim-failed\/"},"modified":"2025-10-24T12:52:43","modified_gmt":"2025-10-24T12:52:43","slug":"aktiveringen-af-esimen-mislykkedes","status":"publish","type":"post","link":"https:\/\/support.simtaly.com\/da\/aktiveringen-af-esimen-mislykkedes\/","title":{"rendered":"Aktivering af eSIM mislykkedes"},"content":{"rendered":"<p><strong>Problembeskrivelse:\u00a0<\/strong> N\u00e5r man har scannet QR-koden eller installeret profilen, starter aktiveringen ikke, eller den g\u00e5r i st\u00e5.<\/p>\n<p><strong>Mulige l\u00f8sninger:\u00a0<\/strong><\/p>\n<ul>\n<li>Tjek, om operativsystemet og netv\u00e6rksudbyderindstillingerne er opdaterede.<\/li>\n<li>S\u00f8rg for, at der er en internetforbindelse under aktiveringen.<\/li>\n<li>F\u00f8lg installationsvejledningen n\u00f8je:\n<ol>\n<li>\u00c5bn aktiverings-e-mailen:\u00a0<br \/>Scan QR-koden med din smartphone eller tablet, eller brug aktiveringslinket i e-mailen.<\/li>\n<li>Installer profilen:\u00a0<br \/>F\u00f8lg vejledningen p\u00e5 sk\u00e6rmen for at tilf\u00f8je eSIM-profilen.<\/li>\n<li>Aktiv\u00e9r mobildata:\u00a0<br \/>Aktiv\u00e9r mobildata og dataroaming under Indstillinger \u2192 Mobildata.<\/li>\n<li>V\u00e6lg Simtaly:\u00a0<br \/>S\u00f8rg for, at Simtaly er angivet som den foretrukne dataforbindelse.<\/li>\n<\/ol>\n<\/li>\n<li>L\u00e5s enheden op, og tjek SIM-l\u00e5sen.<\/li>\n<li>Fjern gamle eSIM-profiler og installer dem om n\u00f8dvendigt.ny.<\/li>\n<\/ul>\n<p>Hvis problemerne forts\u00e6tter: Send en e-mail med et sk\u00e6rmbillede af QR-koden eller fejlmeddelelsen til <a href=\"mailto:support@simtaly.com?subject=eSIM%20Support%20Request\" aria-label=\"E-mail-support\" rel=\"noopener\">support@simtaly.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Problembeskrivelse:  N\u00e5r man har scannet QR-koden eller installeret profilen, starter aktiveringen ikke, eller den g\u00e5r i st\u00e5. Mulige [\u2026]<\/p>","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[3],"tags":[],"class_list":["post-59","post","type-post","status-publish","format-standard","hentry","category-troubleshooting"],"_links":{"self":[{"href":"https:\/\/support.simtaly.com\/da\/wp-json\/wp\/v2\/posts\/59","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.simtaly.com\/da\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.simtaly.com\/da\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/support.simtaly.com\/da\/wp-json\/wp\/v2\/comments?post=59"}],"version-history":[{"count":0,"href":"https:\/\/support.simtaly.com\/da\/wp-json\/wp\/v2\/posts\/59\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.simtaly.com\/da\/wp-json\/wp\/v2\/media?parent=59"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.simtaly.com\/da\/wp-json\/wp\/v2\/categories?post=59"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.simtaly.com\/da\/wp-json\/wp\/v2\/tags?post=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}