{"id":62,"date":"2025-10-24T12:59:30","date_gmt":"2025-10-24T12:59:30","guid":{"rendered":"https:\/\/support.simtaly.com\/2025\/10\/24\/refund-request\/"},"modified":"2025-10-24T12:59:30","modified_gmt":"2025-10-24T12:59:30","slug":"zadost-o-vraceni-penez","status":"publish","type":"post","link":"https:\/\/support.simtaly.com\/cs\/zadost-o-vraceni-penez\/","title":{"rendered":"\u017d\u00e1dost o vr\u00e1cen\u00ed pen\u011bz"},"content":{"rendered":"<p><strong>P\u0159edpoklad\u00a0<\/strong><\/p>\n<ul>\n<li>Vr\u00e1cen\u00ed pen\u011bz je mo\u017en\u00e9 do 6 m\u011bs\u00edc\u016f, pokud nebyla eSIM aktivov\u00e1na.<\/li>\n<\/ul>\n<p><strong>Postupujte takto\u00a0<\/strong><\/p>\n<ol>\n<li>Zaznamenejte \u00fadaje o n\u00e1kupu: \u010d\u00edslo objedn\u00e1vky, e-mailovou adresu, datum objedn\u00e1vky a zp\u016fsob platby.<\/li>\n<li>Odeslat \u017e\u00e1dost: E-mail na adresu <a href=\"mailto:support@simtaly.com?subject=eSIM%20Support%20Request\" aria-label=\"Podpora prost\u0159ednictv\u00edm e-mailu\" rel=\"noopener\">support@simtaly.com<\/a> <span aria-hidden=\"true\"><a rel=\"noopener\"><\/a> s p\u0159edm\u011btem \u201cVr\u00e1cen\u00ed pen\u011bz\u201d a v\u00fd\u0161e uveden\u00fdmi \u00fadaji.<\/li>\n<\/ol>\n<p><strong>Pozn\u00e1mky\u00a0<\/strong><\/p>\n<ul>\n<li>Po aktivaci eSIM ji\u017e nen\u00ed mo\u017en\u00e9 vr\u00e1tit pen\u00edze.<\/li>\n<li>Vr\u00e1cen\u00ed pen\u011bz bude provedeno prost\u0159ednictv\u00edm p\u016fvodn\u00edho zp\u016fsobu platby. Doba pot\u0159ebn\u00e1 k p\u0159ips\u00e1n\u00ed \u010d\u00e1stky se m\u016f\u017ee li\u0161it v z\u00e1vislosti na poskytovateli.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Podm\u00ednka: Vr\u00e1cen\u00ed pen\u011bz je mo\u017en\u00e9 do 6 m\u011bs\u00edc\u016f, pokud nebyla eSIM aktivov\u00e1na. Takto postupujte [\u2026]<\/p>","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[4],"tags":[],"class_list":["post-62","post","type-post","status-publish","format-standard","hentry","category-payment"],"_links":{"self":[{"href":"https:\/\/support.simtaly.com\/cs\/wp-json\/wp\/v2\/posts\/62","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.simtaly.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.simtaly.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/support.simtaly.com\/cs\/wp-json\/wp\/v2\/comments?post=62"}],"version-history":[{"count":0,"href":"https:\/\/support.simtaly.com\/cs\/wp-json\/wp\/v2\/posts\/62\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.simtaly.com\/cs\/wp-json\/wp\/v2\/media?parent=62"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.simtaly.com\/cs\/wp-json\/wp\/v2\/categories?post=62"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.simtaly.com\/cs\/wp-json\/wp\/v2\/tags?post=62"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}